Manager Sales Force – HoReCa / O&I – METRO Pakistan (Pvt) Limited

METRO Pakistan is part of a global wholesale leader committed to serving businesses with quality products and reliable services. METRO.digital drives innovation across the organization, powering modern solutions for e-commerce, checkout systems, and delivery operations. With a passion for food and a hunger for technology, METRO is shaping the future of wholesale.

Job Description

METRO Pakistan is looking for a Manager Sales Force – HoReCa/O&I to lead, develop, and drive the sales team towards achieving business goals.

Key Responsibilities:

• Develop strategic plans to grow business by understanding local market dynamics.

• Achieve sales, profit, and performance targets.

• Build and maintain strong business relationships with customers.

• Analyze weekly, monthly, and quarterly sales performance (turnover, profitability, margin, losses, frequency, avg. sales) to make data-driven decisions.

• Gather, assess, and communicate customer needs, expectations, and demands, proposing quick and effective solutions.

• Monitor market activities and competitor strategies to support METRO’s strategic direction and recommend action plans.

• Collaborate with Regional Field Operations Manager, Area Manager, Customer Experience Managers, and District Sales Managers.

• Participate in customer portfolio selection with Store Managers and District Sales Managers.

• Drive customer activation by increasing the number of new buying customers.

• Address customer complaints and ensure timely resolution.

• Maintain regular contact with key customers to understand their needs and build long-term relationships.

• Review, supervise, and approve day-to-day operational activities of the sales team.

Qualifications:

• Bachelor’s degree (minimum requirement).