Head of Data & Digital Delivery – National Foods Limited

National Foods Limited is seeking an experienced Head of Data & Digital Delivery to lead its enterprise-wide data, analytics, AI, automation, and digital platforms strategy. This role will be responsible for designing, delivering, and governing scalable digital and data solutions that enable NFL to become a fully data-driven and AI-enabled organization.

The position will oversee the development of the enterprise Lakehouse, analytics platforms, AI/ML models, automation initiatives, and digital ecosystems including SFA, DMS, B2B, and D2C platforms, ensuring measurable commercial value and operational excellence.

Key Responsibilities

• Lead the vision, strategy, and enterprise adoption of data, digital, and AI initiatives aligned with business growth and transformation roadmaps.

• Define, govern, and evolve the enterprise Data Lakehouse architecture ensuring scalability, stability, and performance.

• Establish and enforce data governance, quality, security, and compliance standards across platforms, pipelines, and APIs.

• Oversee delivery of analytics, BI, dashboards, and semantic layers, ensuring data accuracy and reliability.

• Drive development and lifecycle management of AI/ML solutions including forecasting, optimization, predictive analytics, and AI copilots.

• Lead enterprise automation initiatives using RPA, workflows, and AI agents to improve productivity and efficiency.

• Ensure digital platforms (SFA, DMS, eB2B, D2C, field sales tools) deliver strong user experience and measurable ROI.

• Establish portfolio governance for digital and data initiatives, ensuring prioritization, risk management, and value realization.

• Define and track KPIs including MAPE improvement, OOS reduction, automation hours saved, adoption rates, uptime, and ROI.

• Manage end-to-end project delivery including planning, testing, deployment, and post-go-live stabilization.

• Evaluate business cases, proposals, and innovation opportunities for feasibility and cost-benefit analysis.

• Act as a bridge between technical teams and business stakeholders, translating business needs into actionable solutions.

• Manage strategic vendor relationships, contracts, SLAs, and licensing to ensure cost efficiency and accountability.

• Champion data literacy, digital fluency, and AI adoption through change management and capability-building initiatives.

• Collaborate with Sales, Finance, SCM, Marketing, HR, and Exports to embed analytics into decision-making.

• Develop and manage multi-million PKR budgets, optimizing cloud and platform spend using FinOps principles.

• Ensure compliance with cybersecurity, privacy, audit, and regulatory standards.

• Stay ahead of emerging technologies including GenAI, RPA, low-code platforms, IoT, and Vision AI.

• Lead digital talent strategy including hiring, upskilling, succession planning, and performance management.

• Represent Data & Digital Delivery in leadership forums, steering committees, and enterprise programs.

Minimum Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred).

• 15+ years of experience in data engineering, analytics, and digital delivery.

• 5+ years in a senior leadership role managing large-scale digital and data initiatives.

• Strong expertise in Lakehouse architecture, cloud platforms (Azure/AWS/GCP), APIs, AI/ML, and automation.

• Experience in FMCG or manufacturing environments is highly desirable.

• PMP or Agile certifications are a plus.

Professional Knowledge & Certifications (Preferred)

• Cloud & Data Platform Certifications (Azure, AWS, GCP)

• AI/ML, RPA, and Automation Certifications

• Project Management Professional (PMP® – PMI)

• Agile / Scrum Certifications (CSM, PMI-ACP)

• ITIL v4 Foundation / Intermediate

• COBIT Framework Knowledge

Why Join National Foods Limited?

• Lead enterprise-level digital and AI transformation at one of Pakistan’s leading FMCG organizations

• Work on cutting-edge data, AI, and automation platforms

• Competitive compensation and leadership growth opportunities

• High-impact role with strong visibility across the organization