Deputy Manager – Employee Relations – Bestway Cement Limited

Department: Human Resources

Position Purpose

The Deputy Manager – Employee Relations is responsible for managing and overseeing all employee relations matters, ensuring compliance with labor laws, promoting a positive workplace culture, and maintaining fair and consistent application of company policies. This role acts as a strategic partner to management and employees, supporting organizational effectiveness through proactive conflict resolution and risk management.

Key Responsibilities

• Lead and manage complex or high-risk employee relations cases, including harassment, discrimination, misconduct, and employee grievances.

• Mediate disputes between employees and management to ensure constructive and timely resolution.

• Conduct or oversee investigations in accordance with company policies and applicable legal standards.

• Ensure accurate documentation, reporting, and follow-up of investigation outcomes.

• Interpret and apply labor laws, regulations, and internal HR policies to ensure equitable treatment of employees.

• Recommend and implement updates to HR policies and procedures in line with legal or organizational changes.

• Provide expert guidance and training to managers on performance management, disciplinary actions, and workplace conduct.

• Support line managers in preparing documentation and executing formal disciplinary processes.

• Monitor trends and patterns in employee relations issues and provide insights to HR leadership for continuous improvement.

• Maintain complete and confidential records of all employee relations activities.

• Ensure compliance with Health, Safety, and Environment (HSE) policies at all times.

Experience & Qualifications

• Bachelor’s or Master’s degree (preferably in HR, Business Administration, or a related field).

• Minimum 06 to 08 years of relevant experience in employee relations or human resources.

Required Skills & Competencies

• Excellent verbal and written communication skills.

• Strong interpersonal and conflict-management abilities.

• Proven time management skills with the ability to meet strict deadlines.

• Strong analytical and problem-solving skills.

• Proficiency in MS Office applications.

• Sound knowledge of labor laws and HR best practices.