Executive – Employee Experience – Zong (CMPak Ltd.)

Division: OAS

The Executive – Employee Experience will provide comprehensive administrative, reporting, and coordination support to the Chief Regulatory Officer (CRO). The role focuses on managing approvals, calendars, meetings, and official reporting to ensure timely execution of directives, seamless communication, and efficient operational workflows.

Key Responsibilities

• Manage system approval workflows, CRO giveaways, weekly calendars, and special assignments as assigned by the CRO.

• Coordinate, compile, and prepare weekly, monthly, and annual reports for CAD and Chief-level meetings, including MoAMs, action items, and follow-ups.

• Track official correspondence and ensure timely follow-up on instructions issued by the CRO, ensuring adherence to defined timelines.

• Maintain and manage internal and external meeting calendars on weekly and monthly bases for effective scheduling and coordination.

• Handle end-to-end meeting management, including minute-taking (MoM), circulation to relevant stakeholders, and coordination of feedback with concerned departments.

Eligibility Criteria

Education

• Bachelor’s degree, preferably in Administrative Sciences or a related discipline.

Work Experience

• 4–6 years of relevant experience in administrative operations or executive coordination roles.

Required Skills

Generic Skills

• Excellent written and verbal communication skills.

• Strong ability to multitask and deliver under tight deadlines.

• Self-motivated with a continuous improvement mindset.

• Proven ability to interact effectively with cross-functional teams and senior leadership.

• Experience in corporate event management.

• Strong problem-solving capabilities.

Job-Specific Skills

• Strong analytical skills with high attention to detail.

• Adequate knowledge of analytical tools and techniques.

• Understanding of and experience with ERP systems (preferred).

• Proficiency in MS Office Suite.

• Good understanding of the telecommunication industry, including local market opportunities and challenges.