In Store Manager – Unilever Pakistan

Function: Customer Development
Work Level: WL1
Reports to: Area Manager
Location: Islamabad Sales Office

About Unilever

At Unilever, our products touch the lives of 3.4 billion people in over 190 countries every day. We create brands that improve lives while making a real impact on communities worldwide.

We are driven by our purpose: making sustainable living commonplace. Our approach to business combines doing the right thing with delivering strong performance.

At the heart of our success are our people. We provide a collaborative, inclusive, and flexible working environment, equipping you with the tools and freedom to shape your career journey.

Role Purpose

The In Store Manager is the front-line leader for managing customer and trade accounts. You will ensure efficient distribution, excellent customer operations, and delivery of sales and key performance targets.

This role is perfect for those looking to gain deep insights into FMCG sales, drive meaningful change, and contribute to Unilever’s purposeful growth and digital transformation initiatives.

Key Responsibilities

• Drive business growth through volume and sales targets.

• Enhance competitive visibility in stores.

• Coordinate distributor/customer operational plans and ensure execution.

• Negotiate joint business planning with customers.

• Analyze financial metrics, including customer profitability and gross margin.

• Lead and develop a team of Field Market Managers (FMMs).

• Monitor and uphold business KPIs.

• Conduct post-execution analysis to improve processes and strategies.

Education & Experience

• Bachelor’s degree (any discipline).

• 1–4 years of relevant FMCG sales experience preferred.

Skills & Competencies

• Strong business and financial acumen.

• Excellent communication and negotiation skills.

• Proficient in Microsoft Office and Power BI.

• Active market presence and on-field engagement.

• Strategic thinker with execution capability.

• Up-to-date with market and competitor insights.

• Demonstrates accountability, responsibility, and action-oriented mindset.

Leadership & Behavioral Standards

As a leader at Unilever, you are expected to:

• Inspire and motivate your team inclusively, balancing challenge with support.

• Exhibit Personal Mastery – high standards, emotional intelligence, and empathy.

• Drive High Performance – accountability, speed, and focus on results.

• Act as a Talent Catalyst – coach and develop your team to their full potential.

• Lead with Purpose & Service, showing humility and service-mindedness.

• Demonstrate Consumer Love – understanding consumer needs inside and outside work.

• Apply strong Business Acumen – achieving sustainable growth while collaborating across the system.

Application Process

Please apply via this portal only; email applications will not be processed. By applying, you confirm that you have informed your Line Manager and are at a suitable career stage at Unilever to explore other roles.

Unilever is committed to equity, inclusion, and diversity. We strive for a barrier-free recruitment process and encourage candidates to communicate any support or access requirements to:
Talent Partner: Somal Khan – somal.khan@unilever.com