Manager – Strategic Sales & Services – Zong (CMPak Ltd.)

Career Level: Mid Career Level
Division: Govt. & Corporate Sales Central

Job Overview

Zong 4G is seeking a dynamic and results-driven Manager Strategic Sales & Services to strengthen and expand its corporate sector presence. The role focuses on acquiring new B2B clients, retaining existing corporate customers, and delivering high-quality customer service to ensure long-term business growth and customer satisfaction.

Key Responsibilities

Sales Management

• Drive sales of Fixed Broadband solutions, including Internet, Voice, DPLC, IPLC, Cloud Computing, DICT, and M2M/IoT solutions to B2B and corporate clients.

• Collaborate closely with technical teams to design and deliver customized solutions aligned with client requirements.

• Identify new business opportunities and develop competitive strategies for the corporate sector.

• Onboard revenue-generating corporate customers and expand the existing client portfolio.

• Enhance sales from current clients by maintaining strong relationships and delivering superior customer service.

New Business Development

• Achieve monthly sales targets as defined by management.

• Explore and capitalize on growth opportunities within the existing client base.

• Establish and maintain strong business relationships with new corporate clients.

• Proactively identify customer issues and ensure timely resolution to drive referrals and new activations.

Revenue Management

• Ensure revenue assurance in line with assigned targets.

• Implement strategies to increase revenue from both existing and prospective clients.

Customer Retention & Churn Management

• Monitor corporate activations and disconnections, analyzing reasons for churn.

• Develop and implement retention strategies to minimize customer attrition.

• Address service, billing, and operational issues promptly to maintain high customer satisfaction.

Eligibility Criteria

Education

• Bachelor’s Degree or equivalent

• Preference will be given to candidates with BS Telecom or BS Computer Science

Experience

• Minimum 2–3 years of relevant experience, preferably in B2B or corporate sales

Required Skills

Generic Skills

• Strong relationship-building and interpersonal skills

• Effective negotiation and communication abilities

• Team-oriented mindset with leadership capabilities

• Excellent presentation skills

Job-Specific Skills

• Corporate and B2B sales expertise

• Business development and revenue growth strategies

• Customer Relationship Management (CRM)